PhonE

01723 864295

(8:30am - 5:00pm Mon-Thurs / 8:30-3:30pm Friday)

Please contact us by phone during working hours

We prefer telephone contact to email, as this allows us to deal with your needs directly at the time.



Some Frequently Asked Questions

  • Are we taking on new patients?

    YES, we are currently accepting new Denplan & private patients.

    (Last Updated 06/04/2022)



  • Do we do NHS dentistry?

    NO, we DO NOT DO ANY NHS dentistry.



  • I tried phoning but the line is busy what should I do?

    If it’s urgent, keep trying, we are very busy due to high demand, especially 1st thing most mornings.

    If not maybe leave us a voice message.



  • I have a Dental ‘Emergency’ Out of Working hours what should I do?

    Please phone the practice number & listen to the message for the emergency contact information

    (Phone the number on this message & leave a voice message for the ‘on-call’ emergency dentist who will contact you)

  • Can I make (or change) an appointment by e-mail/message?

    It’s possible, BUT

    It is very difficult to achieve this effectively, phoning is always faster/better.

    (The appointment-book system is not accessible outside working hours.)

  • How does Denplan work?

    With a dental payment plan from Denplan, your dentist projects what treatments you are likely to need

    This is based on previous treatmment you have had & are likely to need going forward

    The treatment costs are set out and you pay a monthly fee to cover the work

    How Denplan works on their web-site (opens new window)

    Denplan’s different plans (opens new window)

     

Although e-mail/direct messaging can be convenient for many it does not always allow us to provide you a rapid personal service

Also please be aware due to GDPR we are not able to enter into specific personal or clinical discussions unless we can verify your identity. This can only be done rapidly over the phone during working hours.

We aim to answer all e-mail & direct messages within 1 working day

Business ID no - 6253438

Regulatory authority - Care Quality Commission (CQC)
Finsbury Tower
103–105 Bunhill Row
London
EC1Y 8TG